Dear Customer,

Please note that AURORA disclaims any responsibility for any damage or wear that may occur after personal use, including washing, ironing, or applying perfume. To maintain the quality and longevity of your abaya, we kindly recommend reading and following the care instructions below.

 

To maintain the product for a longer period and lasting appearance:

•Dry cleaning is recommended.

•Avoid high heat when ironing.

•It is preferable to iron at a low temperature using steam.

 

Customers are kindly advised to select their size carefully and ensure all measurements are correct before completing the purchase.

 

Alterations are not available after the order is placed.

If a modification is requested due to customer preference or incorrect size selection, it may be provided for an additional fee.

In case of a manufacturing error from

AURORA, the item will be corrected accordingly.

 

Returns and exchanges are not accepted.

Orders cannot be modified or canceled once payment is completed.

No exchanges for products if the color does not match the customer’s expectations or if the wrong size was selected by the customer.

 

Delays in order processing may occur due to circumstances beyond our control.

No refunds will be provided for delays or uncollected orders.

 

By completing a purchase from AURORA, the customer agrees to all instructions and policies stated on our website.